MTN says its time-bound subscriptions will be extended to make up for downtime period.
Gatekeepers News reports that MTN Nigeria says it will extend time-bound subscriptions for its customers to make up for the network disruption experienced last weekend.
On Saturday afternoon, MTN users suffered hours of network downtime, which prevented them from making calls or connecting to the internet.
MTN in a statement on Monday, said services had been restored.
MTN added that the outage was caused by a disruption in its core network.
“MTN Nigeria Communications Plc (“MTN Nigeria”) can confirm that subscribers experienced challenges connecting to the network during the afternoon of Saturday, October 9th, 2021.
“The service outage was caused by a disruption in the core network and affected voice and data services.
“MTN’s technical team were able to rectify the problem in about five hours, allowing service restoration for customers to begin connecting with one another.
“In addition, time-bound subscriptions are being extended to ensure full value is delivered,” the statement read.
