Recruitment, apply for Customer Service Representative recruitment 2021 below.
Gatekeepers News reports that Inguest Global Partners Limited, a Business Solutions and Service Advisory Group, assisting clients in designing and deploying appropriate Organizational Growth and Innovation Solutions, is seeking to fill the following position below;
Job Title: Customer Service Representative
Location: Nigeria
Employment Type: Full-time
Salary: N85,000 monthly (gross)
Deadline: 31st October, 2021.
Job Functions
- Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.
- Maintain documentation of customer inquiries and responses for future reference.
- Direct or route customer calls to appropriate personnel for assistance.
- Handle dissatisfied customers politely and professionally.
- Track and follow up on all customer request promptly.
- Maintain broad knowledge of all company products, services, and promotions.
- Identify and implement new process plans to improve customer support service.
- Manage a large volume of customer calls in a friendly and courteous manner.
- Provide exceptional customer service.
- Greet and address customers in a friendly and respectful way.
Experience, Qualification and Required Skills
- Minimum of HND / B.Sc Degree from a reputable institution.
- Must have completed NYSC.
- Not more than 28 years.
- The candidate must be very smart.
- Excellent communication skills (both written & oral).
- Good interpersonal skills.
- Professional, able to maintain confidentiality and ethical behaviour.
Other Benefits:
- HMO, Pension, 13th Month, and Annual Leave Allowance.
How to Apply
Interested and qualified candidates should send their updated Curriculum Vitae (CV) to: jobs@igpl.com.ng using “Customer Service Representative” as the subject of the email.
