Recruitment: Apply For Customer Service Representative Recruitment 2021

Recruitment, apply for Customer Service Representative recruitment 2021 below.

Gatekeepers New s reports that Inguest Global Partners Limited, a Business Solutions and Service Advisory Group, assisting clients in designing and deploying appropriate Organizational Growth and Innovation Solutions, is seeking to fill the following position below;

Job Title: Customer Service Representative
Location: Nigeria
Employment Type: Full-time

Salary: N85,000 monthly (gross)

Deadline: 31st October, 2021.

Job Functions

Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.
Maintain documentation of customer inquiries and responses for future reference.
Direct or route customer calls to appropriate personnel for assistance.
Handle dissatisfied customers politely and professionally.
Track and follow up on all customer request promptly.
Maintain broad knowledge of all company products, services, and promotions.
Identify and implement new process plans to improve customer support service.
Manage a large volume of customer calls in a friendly and courteous manner.
Provide exceptional customer service.
Greet and address customers in a friendly and respectful way.

Experience, Qualification and Required Skills

Minimum of HND / B.Sc Degree from a reputable institution.
Must have completed NYSC.
Not more than 28 years.
The candidate must be very smart.
Excellent communication skills (both written & oral).
Good interpersonal skills.
Professional, able to maintain confidentiality and ethical behaviour.

Other Benefits:

HMO, Pension, 13th Month, and Annual Leave Allowance.

How to Apply
Interested and qualified candidates should send their updated Curriculum Vitae (CV) to: jobs@igpl.com.ng using “Customer Service Representative” as the subject of the email.