Recruitment, apply for Customer Service recruitment 2021 below.
Gatekeepers News reports that Prestigious Consulting Group, a growing startup that operates in the agriculture industry based in Lagos and monitors everything from seeds to shelf: works with farmers, manufacture and are sellers; is recruiting to fill the position below:
Job Title: Customer Service Officer
Location: Lekki, Lagos
Employment Type: Full-time
Deadline: 15th October 2021.
Job Responsibilities
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
Requirements
- A Bachelor’s Degree in Administration or related field.
- A minimum of 1-year experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
- Available to resume immediately
How to Apply
Interested and qualified candidates should send their Application/CV to: [email protected] using the Job Title as the subject of the email.
