Recruitment, apply for Frosary Foods recruitment 2021 below.
Gatekeepers News reports that Frosary Foods Limited is a company in the food industry into food processing, health snacking, packaging dry food, and wonderpop products.
Frosary Foods is recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Lagos
Employment Type: Full-time
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Qualifications
- High School Diploma, General Education Degree (GED), or equivalent.
- 1 – 13 years work experience.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
- Teachable.
Salary
N40,000 – N120,000 Monthly.
Application Closing Date
31st January 2022.
How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the mail.
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