Recruitment, apply for Online Food Order recruitment 2022 below.
Gatekeepers News reports that Online Food Order is a premium brand, an Online Food Company, situated at Lekki Phase 1, Lagos, Nigeria. We are open from 1:00 PM to 6:00 AM daily.
Online Food Order is recruiting to fill the positions below:
Job Title: Customer Care Officer
Location: Lekki Phase 1, Lagos State
Employment Type: Full-time
- Take orders and provide outstanding Customer Service through positive and professional interaction with prospects and customers via phone calls, WhatsApp, Facebook, Instagram, or via our website
- Accurately process transactions via Point-of-Sale systems
- Accurately and promptly pass orders to the kitchen for processing
- Make sure every item ordered is complete before handing it to dispatchers
- Communicate with Customers from the point of taking their orders till delivery
- Always attend to customers’ needs and complaints in regards to their orders in polite manners.
- Actively listen to callers, confirming or clarifying information and diffusing angry customers as needed
- Build long-lasting relationships with customers and other team members based on professionalism, trust, and reliability
- Make sales or recommendations of other items or new items on our Menu that customers might not be aware of to increase sales
- Demonstrate a positive, friendly attitude and exceptional customer service skills
- Have the ability to work at night and weekends
- Be ready to assist other members of staff in their duties when the need arises
- Adhere to all company policies and procedures
Requirements:
- Qualification: HND / OND / BA / BSc qualification
- Experience: At least 2 years relevant experience
15th February 2022.
Method of Application:
Interested and qualified candidates should send CV and Cover Letter to: awesomemealz@gmail.com using the Job Title as the Subject of the email.
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