Recruitment, apply for Oak Pensions recruitment 2022 below.
Gatekeepers News reports that an Oak Pensions Limited is a Pension Fund Administrator (PFA) incorporated on the 30th of March 2006, and licensed by the National Pension Commission (PenCom) on the 14th of November 2006, to manage the Retirement Savings Account (RSA) and Retirement Benefit Schemes of employees of both government and private organizations in Nigeria.
Locations: Asaba – Delta, Anambra, Edo and Lagos
Employment Type: Full-time
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
Requirements
- Candidates should possess an OND / NCE / HND / B.Sc in any field of study.
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Salary
N80,000 – N120,000 / Month.
30th April 2022.
How to Apply
Interested and qualified candidates should forward their CV to: hroakpensions@gmail.com using the Job Title and preferred Location as the subject of the email e.g “Customer Service Representative / Asaba”.
Note: Multiple applications will be disqualified.
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