Nigeria Automobile company, Innoson Vehicles has said a Tweep, @Hyelasakda who alleged that their cars are “sh*t” didn’t honour the meeting fixed to address his complaints.
Gatekeepers News reports that Innoson Vehicles in a tweet thread via their official Twitter account said their Abuja Sales office on Monday, November 28, 2022, reached out to @Hyelasakda for a meeting to address his complaints.
The Nigeria Automobile company alleged that the Tweep “didn’t honor the meeting and refused to pick up subsequent calls for the meeting to be rescheduled up till yesterday being December 1st, 2022.”
The statement signed by the Head Corporate Communications, Innoson Group, Cornel Osigwe, read, “We also found out that he has blocked the number of our Sales Rep who reached out to him initially and became unreachable till now.
“We have followed all due customer relations protocols to ensure that @Hyelasakda claims are addressed to enable him and others to continue to have full satisfaction with our products and services.
“Furthermore, it has also come to our knowledge that the said tweet targeted at us has since been deleted and for reasons which appear strange to us.”
Innoson Vehicles added, “We therefore urged @Hyelasakda that @Innosonvehicles is ready to resolve any issues the said vehicles he bought from us have and should therefore contact our Abuja sales office at Edwin Medani Crescent, By St Martins Catholic Church, Back of VIO Office, Mabuchi Abuja.
“We treasure our customers and we are committed to doing everything practically and legally possible to ensure their maximum satisfaction.”