Recruitment, apply for Kuda Bank recruitment 2023 below.
Gatekeepers News reports that Kuda bank is a full-service, app-based digital bank. The bank’s mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world.
Kuda Bank is recruiting to fill the positions below:
Fraud Analyst
Job Specifications:
Full Time
Required Qualifications: BA/BSC/HND
Location: Lagos | Nigeria.
Job Description:
- Block/place restrictions on accounts upon receipt of a fraudulent complaint.
- Monitoring of all electronic transactions across all channels
- Review of out-of-pattern transactions
- Investigation of all electronic channel complaints.
- Resolution and Documentation of investigative findings
- Handling indemnities and footage requests.
- Rendition of all Fraud Team’s regulatory returns
- Investigation of Fraudulent chargebacks lodged against Kuda.
- Investigation of overdraft Fraud
- Manage escalations, effective and efficient remediation strategies
- Treat customers’ complaints of unauthorized transactions.
- Provide input into the identification of trends, and lessons learned from investigations to support the continuous improvement of Kuda’s product and control environment.
Qualifications and Requirements:
Experience:
- Bachelor’s degree preferably from a recognized University.
- Proficiency in the use of Microsoft office
- Critical thinking and problem solving skills
- A minimum of 1year exp
- Good report writing and communication skills
- Customer service skills
- Good analytical skills
- Knowledge of Visa Risk Management (VRM)
- Knowledge of Chargeback and card fraud investigations.
Benefits
Why join Kuda?
At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:
- Pension
- Competitive annual leave plus bank holidays
- Group life insurance
- Health insurance
- L&D training
- We are advocates of work-life balance and offer a 3-day-per-week remote working option
Qualified and interested candidates should click here to apply online
Deadline: Not Specified
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