Recruitment, apply for Union Bank recruitment 2023 below.
Gatekeepers News reports that Union Bank, established in 1917, is one of Nigeria’s long-standing and most respected financial institutions, offering a portfolio of banking services to individuals, SMEs, commercial and corporate clients.
Union Bank is seeking qualified candidates for the position below:
Branch Digital Officer
Job Specifications:
Full Time
Required Qualifications: BA/BSC/HND
Location: Benue & Imo | Nigeria.
Job Description:
- Are you passionate about revolutionizing customer experiences through digital channels?
- Are you a master at seamlessly integrating technology and human interaction?
- We’re excited to invite a dedicated Branch Digital Officer (BDO) to lead our mission of embracing digital innovation and enhancing customer engagement.
Responsibilities
- Digital Onboarding: Empower New-To-Bank (NTB) and Existing-To-Bank (ETB) customers with smooth digital onboarding experiences.
- Guide customers through the process of setting up and accessing digital banking platforms, ensuring they feel confident and informed.
- Digital Self-Service Advocacy: Educate customers about our self-service platforms and demonstrate the value of using digital channels for their banking needs.
- Drive adoption of mobile apps, online banking, and ATMs to empower customers to take control of their transactions.
- Efficient Service Direction: Seamlessly guide customers to the appropriate service points within the branch, streamlining their journey and minimizing wait times.
Qualifications and Requirements:
- Proven experience in customer-centric roles, preferably in banking, retail, or related field.
- Strong familiarity with digital banking platforms and self-service technologies.
- Tech-savvy mindset with the ability to adapt and learn about new technologies quickly.
- Outstanding communication skills to clearly guide customers through digital processes.
- Not more than 29 years.
Method of Application
Interested and qualified candidates should send their CVs to: mtsiode@unionbankng.com using the Job Title as the subject of the mail.
Deadline: August 25, 2023
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