System glitch in MTN Nigeria’s system has caused the disappearance of debt on the accounts of subscribers who borrowed credit from the company.
Gatekeepers News reports that the subscribers who assumed the telecom operator deliberately cancelled their debts are already jubilating and thanking the company.
An official of MTN confirmed that the disappearance of debts in the subscribers’ accounts was a glitch, meaning that the subscribers will still have to pay the supposed cleared debts once MTN rectifies the issue.
The network provider said, “MTN Nigeria Communications Plc can confirm a system glitch impacting balance enquiries. As a result, some customers may receive error messages showing that their balances have been cleared.
“This is not the case and all balances will reflect accurate figures once the problem is resolved. Our engineers are currently working to ensure this.
“Please accept our apologies. We regret the inconvenience.”
