Apple Vision Pro Users Return $3.5K Headsets Citing Health Concerns

Customers who purchased the $3,500 Apple Vision Pro headset are already returning the devices.

Gatekeepers News reports that the customers while citing health concerns, claimed they cause eye strain, headaches and motion sickness.

Apple sold over 200,000 pairs of the groundbreaking goggles during pre-order before it was later released to the public on Feb. 2.

While some tech savvy say the Vision Pro will revolutionise the tech industry, some purchasers are already returning theirs to the Apple Store.

Some cited extreme headaches as the reason they were giving back the Vision Pro.

One customer wrote on Reddit on Monday, “I returned mine today.

“Extreme headaches (first in decades). I can’t wear [them] more than 10 minutes without extreme discomfort. Feels like a torture session just trying to keep it on. I have no idea how all these streamers can play for hours. After 10 minutes I feel like I’m about to have a heart attack.”

Another responded, “I unfortunately am also having severe headaches when I wear this for more than 30-45 minutes.

“This is so devastating as I love everything else about the AVP. I would like to think with continued use I would get used to this but it is too expensive to take that bet past the 14-day return period. I am returning mine today.”

Meanwhile, others said eye strain caused by the Apple Vision Pro was unbearable.

One Redditor added, “They are terrible.

“I used them for like 6 hours. I was even addicted to them and now I don’t want to touch them at all because of my eye fatigue. Feel like complete s–t.”

Another wrote, “It gets really bad and might return it for this reason alone.”

Meanwhile, another user claimed they suffered motion sickness from the device and urged others who are prone to that illness to avoid the Vision Pro.

“I tried my friend’s Vision Pro and it made me pretty nauseous,” they wrote. “I have moderate-severe motion sickness and used my friend’s headset for less than 5 minutes before feeling sick. Literally just tried to search for a YouTube video and started feeling queasy. I would not recommend anyone with severe motion sickness try these. It’s possible they get better over time but I’m definitely not putting one of these on again!”

Apple CEO Tim Cook, while announcing the device last June, said, “Vision Pro is a new kind of computer that augments reality by seamlessly blending the real world with the digital world.

“It’s the first Apple product you look through and not at.”

The Vision Pro, which resembles a set of high-tech goggles, features a glass screen with 4K resolution displays for each eye on an aluminum alloy frame.

It has an adjustable headset and stretchable headband. The device weighs about 20 ounces and once strapped to someone’s head can shoot 23 million pixels into each eyeball, giving it the “equivalent of the resolution of a 75-inch TV.”

Unlike a computer, Vision Pro doesn’t require a mouse or keyboard. Instead, users interact with their virtual displays using voice commands, their eyes and their hands.

A small dial included on the headset allows users to adjust how much their apps are visible relative to their real-world surroundings.