Recruitment: Apply For 9mobile Recruitment 2024

• • Responsible for ensuring the integrity of various revenue streams with primary focus on strengthening and/or building revenue assurance processes controls which includes but not limited to:
  • Responsible for Pre & Post-launch validation of products and services.
  • Providing expert opinion on revenue impact of Network processes and activities including new node implementations, integrations, operation change management and downtime
  • Maximizing revenue by reducing leakages and identifying revenue opportunities in relevant processes
  • Review and recommend changes on all revenue related policies, processes, procedures, and business rules to minimize revenue leakage

• Assess revenue impact of new products, network element and billing system changes.

Principal Functions

Tactical

• • Development of revenue assurance best practices for the company.
  • Creation of revenue assurance KPI on the revenue assurance / fraud management tool (SUBEX).
  • Perform root cause analysis of issues on Post-paid billing, Interconnect & Roaming; follow through to resolution and communicate to appropriate parties.
  • Monitoring of system owners to ensure proper set up of system in order to minimize leakages.
  • Establish and maintain relationships with key internal and external stakeholders.
  • Operational
  • Ensure data integrity in all revenue impacting systems across 9Mobile.
  • Build controls into revenue impacting projects within 9Mobile.
  • To validate and ensure that the appropriate reward is offered to qualified subscribers. This will enable the identification of duplicate and unauthorized rewards.
  • To ensure proper documentation and maintenance of end-to-end revenue impacting systems and processes in narratives and flowcharts.
  • Actively seek revenue leakage within9Mobile and work with involved parties to block leakage and ensure future revenues are assured
  • Carry out analysis of all referrals received from different sources of intelligence. This includes internal staff and external subscribers via call and the internet respectively.
  • Assuring timely and correct transport of all event detail records (EDRs) from points of generation (switches) to points of mediation and billing/rating.
  • Liaising with all the relevant teams to ensure that all root-cause documentation is accurately completed, reviewed, and approved, in addition to maintaining and updating process documents and templates.

• Detecting and recovering leaked revenues and providing assurance and confidence to key stakeholders regarding the integrity of the network and business operations.
• Product assurance review of 9mobile’sproducts; risk and control evaluation and building controls to block areas of vulnerabilities.
• Review of prepaid product and services to identify incidences of wrong configuration and / or application of business rules.
• Financial validation of pay out figures for incentives for various sales channels.
• Review of rating for prepaid products and services to ensure accuracy and completeness
• Carry out various analysis such as:
  • Forensic analysis.
  • Risk analysis.
  • Post-paid short code analysis.
  • Short code analysis.
  • E-Top up analysis.
  • Post-paid usage analysis
  • Subscriber balance movement analysis.
  • Prepaid staff analysis.
  • Analysis of data from different sources.