Gatekeepers News reports that Kuda Bank is a full-service, app-based digital bank. The bank’s mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world.
Direct Sales Agent
Job Specifications:
Full Time
Required Qualifications: BA/BSC/HND
Location: Lagos | Nigeria
Job Description:
As a Direct Sales Agent, you will play a pivotal role in driving Kuda’s growth objectives through proactive sales efforts, effective relationship-building, and unwavering commitment to compliance and customer satisfaction.
Prospect and generate leads through cold calling, networking, and referrals.
Actively market Kuda’s array of financial products, including personal & business banking, loans, and POS terminals, to prospective customers within the designated territory.
Achieve and exceed monthly sales targets by acquiring new customers and expanding customer base through persuasive techniques and a deep understanding of the bank’s offerings.
Negotiate pricing and terms of sale to close deals and achieve sales targets according to the company’s pricing.
Conduct product demonstrations and presentations to potential clients.
Ensure thorough compliance with all bank policies and regulatory requirements, including KYC (Know Your Customer) and AML (Anti-Money Laundering).
Educate potential clients on the benefits of transitioning to electronic banking solutions and ensure their seamless onboarding to our platform.
Maintain accurate records of all sales activities and customer interactions in CRM software.
Participate in roadshows, community fairs, and other local events to promote the bank’s services and garner leads.
Provide feedback to the marketing and product teams on customer experiences and product improvements.
Understand the needs and requirements of prospective clients and proffer solutions to meet their specific business needs.
Provide ongoing support to clients, including training and troubleshooting assistance.
Qualifications and Requirements:
Bachelor’s degree or HND in Marketing, Business Administration, Finance, or a related field.
Proven experience as a Direct Sales Agent or similar sales/customer service role; experience in the banking or financial services sector is highly preferred.
Strong interpersonal and communication skills, with the ability to negotiate and influence potential clients.
Excellent organizational and time management skills; capable of managing multiple priorities efficiently.
High motivation, enthusiasm, and dedication to achieving targets.
Familiarity with digital banking services and mobile technology.
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