Nigerian Railway Corporation (NRC) has said it will address allegations of ticket racketeering on Abuja-Kaduna train service (AKTS).
Gatekeepers News reports that NRC’s deputy director of public relations, Yakub Mahmood said this in a statement released on Saturday.
Mahmood noted that some officials exploit some passengers’s difficulty with online booking platform to engage in ticket racketeering.
He urged the public, especially the passengers, to bear with NRC, adding that the situation would soon be rectified.
The statement goes, “Information has reached the management of the NRC on difficulties of passengers in obtaining tickets online resulting in ticket racketeering on the Abuja-Kaduna Train Service (AKTS) in recent times.”
“In order to arrest the ugly situation, the management has set up a team headed by the deputy director of ICT to investigate.”
“In the meantime, the Managing Director of NRC, Mr Freeborn Okhiria, has directed Mr Mohammed Modibo Ibrahim to report and take over as the Manager of the AKTS with immediate effect.”
“The Managing Director also directed the director of operation to increase train service frequencies on the route within the next two weeks.”
The e-ticketing platform worth N900 million was launched by federal government on January 22 2014 for online purchase of train tickets on Abuja-Kaduna service.
The platform aimed to reduce the physical contact between passengers and staff of NRC.
