Recruitment, apply for Opay Nigeria recruitment 2025 below.
Gatekeepers News reports that Opay is a one-stop mobile-based platform for payment, transportation, food & grocery delivery, and other important services in your everyday life.
Opay Nigeria is recruiting to fill the following positions:
Cards Operations Manager
Job Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Lagos| Nigeria.
Job Description:
OPay is seeking a highly organized and experienced Card Operations Manager to oversee all aspects of our card operations. The ideal candidate will possess a strong understanding of card processing, vendor management, and team leadership. This role requires meticulous attention to detail, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment.
Responsibilities:
- Card File Management:
- Handle and supervise card file generation for upload to Interswitch.
- Update and closely track online card file updates with Interswitch.
- Record, update, and monitor card file updates with card personalization companies.
- Team Leadership & Supervision:
- Supervise a telesales team on daily job activities related to customer engagements.
- Supervise a Card Logistics team on daily job activities concerning OPay card distribution to Agents and Consumers.
- Supervise monthly payroll processing and submission to approving departments.
- Vendor & Partner Relationship Management:
- Manage relationships with vendors, including card personalization companies and card logistics companies.
- Maintain strong relationships with the Interswitch Card Operations Team.
- Foster and maintain relationships with the Verve Card Business Team.
- Manage other vendor relationships as needed.
- Inventory & Audit:
- Conduct monthly card inventory audit exercises with card personalization companies.
- Perform monthly physical visitations to production plants of card personalization companies for physical card counts.
- Process Optimization:
- Ensure all card operations processes are efficient and compliant.
- Identify and implement process improvements to enhance operational effectiveness.
- Reporting:
- Generate regular reports on card operations performance and key metrics.
Qualifications and Requirements:
- Bachelor\’s degree in Business Administration, Finance, or a related field.
- Minimum of 3 – 5 years of experience in card operations, preferably within the fintech or banking industry.
- Strong understanding of card processing and payment systems (Interswitch, Verve, etc.).
- Proven experience in vendor management and relationship building.
- Excellent leadership and team management skills.
- Strong analytical and problem-solving abilities.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Exceptional attention to detail and accuracy.
- Excellent communication and interpersonal skills.
- Experience with logistics management is a plus.
Deadline: March 30, 2025
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