Recruitment, apply for Honda Motor recruitment 2025 below.
Gatekeepers News reports that Honda Motor Company Limited is a Japanese manufacturer of automobiles, motorcycles, and power equipment. It was founded in 1948 by Soichiro Honda and Takeo Fujisawa.
Customer Service Personnel (Field Technician – Motorcycle and Power Product)
Job Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Lagos| Nigeria.
Job Description:
- Monitor and analyze market trends and customer feedback related to motorcycles and power products.
- Handle customer complaints and technical issues, providing timely and effective resolutions.
- Manage warranty applications and claims with accuracy and efficiency.
- Provide accurate product information and support across customer channels.
- Collaborate with internal teams (sales, service, logistics, etc.) to resolve customer concerns and enhance service quality.
- Respond to customer inquiries via phone, email, and live chat.
- Record and maintain detailed documentation of customer interactions and feedback.
- Identify recurring issues and recommend process improvements.
- Work closely with sales and product teams to improve customer satisfaction.
- Stay updated on product features, specifications, and market developments
Qualifications and Requirements:
- Proven experience in customer service, preferably within the motorcycle or power products sector.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong analytical ability and attention to detail.
- Ability to multitask, prioritize, and work effectively in a fast-paced team environment.
- Proficiency in using customer support software and basic office tools (e.g., MS Office, CRM systems).
Method of Application
Interested and qualified candidates should send their Resume and Cover Letter to: hrsrc@honda-eu.com using the Job Title as the subject of the mail.
Deadline: June 20, 2025
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