Recruitment, apply for Stanbic IBTC Recruitment 2025 Below.
Gatekeepers News reports that Stanbic IBTC Bank is a full-service financial services group with a clear focus on three main business pillars – Corporate and Investment Banking, Personal and Business Banking and Wealth Management.
Stanbic IBTC Bank is recruiting to fill the position below:
Officer, Client Service
Job Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Lagos| Nigeria.
Job Description:
To provide an effective Query Resolution service in a professional, friendly manner. To provide customer support and service to all customers and ensure customer satisfaction in all day to day activities. Ensure prompt customer renewal notification through telephone calls and emails. Effectively track and provide reports on all existing insurance policies.
Qualifications and Requirements:
- First Degree in related discipline
- 1 -2 years post-NYSC experience
Behavioural Competencies:
- Establishing Rapport
- Generating Ideas
- Interacting with People
- Making Decisions
- Managing Tasks
- Pursing Goals
- Upholding Standard
Technical Competencies:
- Customer Understanding (Business Banking)
- Product and Services Knowledge
- Product Related Systems (Business Banking)