Recruitment, apply for LifeBank recruitment 2025 below.
Gatekeepers News reports that LifeBank is a service that supplies hospital resources and aims to streamline the procurement process for hospitals.
It operates in Nigeria, Ethiopia, and Kenya. LifeBank likely focuses on providing a reliable supply chain for critical medical items, which is essential for healthcare delivery in these regions.
LifeBank is recruiting to fill the position below;
Customer Service Agent
Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Lagos| Nigeria
Description:
- The customer service agent is the first line of contact for LifeBank customers. The role will handle incoming and outgoing calls, customer inquiries and provide appropriate solutions within specified time limits.
Responsibilities
- Answer calls, messages and web chat enquiries from existing and prospective customers, orders, place orders and schedule dispatch of orders accurately
- Maintain good relationship with partners and vendors
- Provide customers with accurate product and service information
- Establish priorities and sequences for the processing and dispatching of customer requests and orders
- Escalate complex issues to customer service supervisors for proper resolution
- Maintain records of inquiries or complaints as well as logs of interaction with customers
- Go the extra mile to build and maintain positive trust-relationship with customers
- Perform all other duties as assigned
Qualifications and Requirements:
- BSC or HND in Marketing, Mass communication or Any related discipline
- 2 – 3 years experience in a similar role
- Excellent Communication.
How to Apply
Interested and qualified candidates should send their Resume to: team@lifebank.ng using the Job Title and Location as the subject of the mail.
Deadline: September 10, 2025
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