Federal Competition and Consumer Protection Commission (FCCPC) has reopened the headquarters of Ikeja Electric Plc.
Gatekeepers News reports that this follows the company’s agreement to a binding undertaking to comply with a remedial process after violating consumer rights.
The DisCo’s headquarters in Lagos were sealed on December 11 for allegedly failing to comply with a NERC directive to split a maximum demand account into 20 individual accounts for a customer who had been without power for over 2.5 years.
In a statement on Friday, Ondaje Ijagwu, Director of Corporate Affairs, said Ikeja Electric has pledged to address all consumer complaints referred by the commission within the agreed timelines.
FCCPC warned that any breach of this commitment could lead to renewed and intensified enforcement actions under the Federal Competition and Consumer Protection Act.
Tunji Bello, Executive Vice-Chairman and CEO of the FCCPC, said the commission’s intervention ensures that service providers comply with lawful directives and that consumers are treated fairly.
Bello said, “Enforcement is not an end in itself. Where compliance is achieved and credible commitments are made, the Commission will respond appropriately.”
He added that the commission acts decisively when consumer harm continues but scales back interventions once compliance is secured.
Bello emphasised that the agency’s primary duty remains to protect consumers and maintain regulatory accountability.
