Recruitment: Apply For GUO Transport Company Limited Recruitment 2025

Recruitment, apply for GUO Transport Company Limited recruitment 2025 below.

Gatekeepers New s reports that GUO Transport Company Limited is a division of G. U. Okeke & Sons Ltd. A household name in the transportation industry and one of the largest providers of intercity and interstate transportation, serving more than 200 destinations across Nigeria and West Africa with a modern, environmentally-friendly fleet.

GUO Transport is recruiting to fill the position below;

Customer Service Representative

Specifications:

Full Time
Required Qualifications: BA/BSC/HND
Location: Lagos| Nigeria

Description:

Greet and assist walk-in customers in a friendly and professional manner.
Provide information about our logistics services, pricing, and delivery options.
Answer customer inquiries about parcel registration, collection, and general logistics processes.
Efficiently register parcels into the system ensuring accuracy in customer details, parcel specifications, and delivery instructions.
Verify customer identification and collect necessary information for the registration process.
facilitate the smooth and secure collection of parcels by verifying customers’ details and providing the correct parcels.
Ensure adherence to parcel release protocols and document any deviations.
Address and resolve customer concerns issues or complaints promptly and professionally.
Collaborate with the other unit to resolve issues and provide feedback to improve service quality.
Handle cash transactions accurately, securely issuing receipts, and maintaining an organized cash register.
Adhere to company policies and procedures related to financial transactions.
Collaborate with Central Processing Station (CPS) and Resolutions teams to ensure timely and accurate parcel deliveries.
Assist in managing station logistics, including organizing parcels for dispatch and tripping.
Stay informed about updates in logistics processes and share relevant information with the team.
Provide exceptional service to our walk-in customers, The responsibilities revolve around efficiently registering and collecting parcels, addressing customer inquiries, and ensuring a seamless customer experience at our station.

Qualifications and Requirements:

Interested candidates should possess a Bachelor’s Degree with 1-2 years experience.
Candidates must be resident around Orchid road, Lekki – Lagos

Work schedule for this job role is as stated below:

Mondays to Sundays (with one day off every week)
7:30am- 1:30pm morning Shift
1:00pm – 8:00pm Afternoon Shift

Apply

Deadline: Not Specified

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