Recruitment: Apply For Customer Service Recruitment 2021

Recruitment, apply for Customer Service recruitment 2021 below.

Gatekeepers New s reports that Prestigious Consulting Group, a growing startup that operates in the agriculture industry based in Lagos and monitors everything from seeds to shelf: works with farmers, manufacture and are sellers; is recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Lekki, Lagos
Employment Type: Full-time

Deadline: 15th October 2021.

Job Responsibilities

Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.

Requirements

A Bachelor’s Degree in Administration or related field.
A minimum of 1-year experience.
Excellent interpersonal and written and oral communication skills.
Ability to lead a team.
Knowledge of CRM systems.
Computer skills.
Knowledge of mediation and conflict resolution techniques is preferable.
Available to resume immediately

How to Apply
Interested and qualified candidates should send their Application/CV to: hrvivian@outlook.com using the Job Title as the subject of the email.