Recruitment: Apply For Customer Service Recruitment 2022

Recruitment, apply for Customer Service recruitment 2022 below.

Gatekeepers New s reports that Pensions Alliance Limited is a joint venture between First Securities Discount House Limited (FSDH) (now known as FSDH Merchant Bank) and African Alliance Insurance Company Limited, and is recruiting to fill the position below:

Job Title: Customer Service Officer

Locations: Asaba – Anambra, Delta, Edo, and Rivers
Employment type: Full-time or part-time
Work hours: 20 to 40 hours per week.

Job Description

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns.
By helping customers understand the service and answering questions about their reservations, they are sometimes seen as having a role in sales.

Responsibilities

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our services inside and out so that you can answer clients’ questions correctly.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Job Requirements

Candidates should possess an OND / HND / B.Sc in any field of study.
1 year in Customer Service experience in a reputable organization
Ability to stay calm when customers are stressed or upset.
Ability to make use of Microsoft Office.
Experience working with customer support.

Salary
N75,000 – N100,000 / Month.

Application Closing Date
20th March 2022.

How to Apply
Interested and qualified candidates should forward their CV to: hroakpensions@gmail.com using the Job Title and their present location as the subject of the mail e.g “Customer Service Representative – Asaba”.

Disclaimer: Gatekeepers New s gets job vacancies from advertising agencies and other sources to inform the public about employment opportunities. Gatekeepers New s or any agent does not seek any payment in whatever form for prospective candidates to apply. We, therefore, implore you not to pay for any job vacancies because they are not for sale, and we are not responsible for any loss that may arise as a result of this.