Recruitment, apply for StreSERT recruitment 2023 below.
Gatekeepers News reports that StreSERT is a professional services organisation that offers quality stress-free solutions to corporate organisations. It offers business support and integrated solutions in different areas that ensure business objectives are achieved.
StreSERT is recruiting to fill the position below:
Customer Service Officer
Job Specifications:
Full Time
Required Qualifications: OND – BA/BSC/HND
Location: Lagos | Nigeria.
Job Description:
Our client, who is a leading Primary Mortgage Bank (PMB), and is at the forefront of the Nigerian mortgage banking sector is looking to hire a Customer Service Officer.
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Qualifications and Requirements:
- Minimum educational requirement is a National Diploma (OND) while the maximum requirement is a Higher National Diploma (HND)
- Minimum of 3 years’ experience as a Customer Service Officer
- Good communication skills
Method of Application
Interested and qualified candidates should forward their CV to: recruitment@stresertintegrated.com using the position as subject of email.
Deadline: March 31, 2023
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