Starlink, the satellite internet service owned by Elon Musk, has announced a temporary halt on the increase in monthly subscription fees for its Nigerian subscribers.
Gatekeepers News reports that this decision follows a recent hike in the standard residential package subscription, which rose from N38,000 to N75,000 per month—an increase of 97.37%.
Also, there was a hike in the cost of Starlink hardware, though specific amounts have not been disclosed.
Starlink, in a notice to customers on Thursday, said it has decided to put the increase on hold due to “regulatory challenges”.
“Last month, we increased the monthly service price for Starlink in Nigeria to account for inflation, helping us maintain operations and continue delivering reliable service,” Starlink said.
“Today, we are temporarily suspending this price increase as we navigate regulatory challenges.
“If you’ve already been charged at the higher rate, a one-time credit will be applied to your account to cover the difference. You also have the flexibility to cancel your service at any time.
“We remain committed to providing high-speed Internet in Nigeria, but we need regulatory support to make the improvements necessary for a better customer experience.
“Without these approvals, our ability to continue delivering service is at risk.
“Thank you for choosing Starlink and supporting our mission to bring affordable, high-speed internet to more people as many people around the world as possible.”
It was observed that Starlink, on its website, reversed its standard residential plan to N38,000, and mobile regional plan to N50,000, from N167,000, but its hardware remained at N590,000.
