Recruitment: Apply For Citibank Recruitment 2025

Recruitment: Apply For Citibank Recruitment 2024
Recruitment: Apply For Citibank Recruitment 2024
Recruitment, apply for Citibank recruitment 2025 below.

Gatekeepers News reports that Citibank is the consumer division of financial services multinational Citigroup. Citibank was founded in 1812 as the City Bank of New York and later became the First National City Bank of New York. The bank has 2,649 branches in 19 countries, including 723 branches in the United States and 1,494 branches in Mexico operated by its subsidiary Banamex.

Citibank is recruiting to fill the following position;

Nigeria Trade and Working Capital Operations Unit Head

Specifications:

  • Full Time
  • Required Qualifications: BA/BSC/HND
  • Location: Lagos| Nigeria.

Description:

Team/Role Overview:

  • The Trade and Working Capital Operations Unit Head is a role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to manage the daily operations for a larger Cash and Trade Operations unit, consisting of multiple teams performing related tasks.

What you’ll do:

  • Oversee daily operations for multiple teams and several unit supervisors and ensure teams meet performance and quality expectations
  • Manage staff resource allocation while assisting with the development and oversight of the budget
  • Resolve complex and highly variable issues with significant departmental impact
  • Evaluate performance and make recommendations for training/development, pay increases, hiring, terminations and other personnel actions
  • Ensure essential procedures are followed and contribute to defining workflow standards
  • Contribute to the objectives of the entire Transaction Services function
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
  • Review transactional documentation for various Trade products and processes to ensure full compliance with applicable regulatory guidelines, laws of Nigeria and/or the United States of America, Citigroup corporate policy, local procedures and international conventions.
  • Ensure that updates of transaction details on business applications/Product processors for various Trade products and processes by processors, supervisors and unit heads comply with Citigroup corporate policy and local procedures. Ensure that such updates are done accurately and promptly.
  • Ensure that information provided to regulators, independent control, external auditors, Citigroup auditors, customers, business units and operations management is accurate and adequately representative of the degree of compliance with applicable requirements.
  • Ensure proofing of internal accounts to departmental records as and at when due. Ensure that all proof exceptions are corrected and root causes fixed.
  • Plan and co-ordinate MCA for various Trade products and processes as and when due. Ensure that all MCA exceptions are corrected and root causes fixed. Ensure that satisfactory MCA, QA and Internal Audit (IA) ratings are achieved for various Trade products and processes. Ensure that CBN, NDIC and any regulatory audits are satisfactory for various Trade products/processes.
  • Ensure that all accruals, amortisations, charges and fees are accurately computed as and when due and that appropriate accounting entries are accurately passed as and when due.
  • Ensure that processors, and supervisors adhere to service delivery standards, operating procedures/process notes and Product Control Function Checklists (PCFC). Resolve all exceptions and root causes. Escalate to the MEA Trade ops Head/SCOO/other seniors where necessary.
  • Provide guidance and training for processors, and supervisors. Ensure appraisals, job descriptions, development summaries and goals are prepared for processors, and supervisors as and when due. Proactively enable processors and staff to acquire and develop the necessary skills for their career development and growth. Ensure that human and other resource requirements for efficient and smooth running of Trade Operations are provided within budget limits.
  • Review and update local procedures, DCFCs, MCA checklists and designations as and when due for compliance with applicable regulatory guidelines, laws of Nigeria and/or the United States of America, Citigroup corporate policy, local procedures and international conventions.
  • Provide input to the development of Trade product programmes. Support the business units on all Trade business development projects.
  • Ensure optimum operational efficiency of the various Trade products/processes. Monitor all processes for optimum performance and initiate/participate in process improvement steps where necessary. Review service delivery standards in line with customer and business requirements.
  • Manage and coordinate the activities of the off-shoring units by ensuring that they deliver in line with the approved procedures and Statements Of Works (SOW)/ICSA.
  • Ensure effective working relationship between the offshore processing units and the branch.
  • Ensure that institutional policy/local regulatory changes is communicated to the off-shoring units in a timely manner.
  • Provide leadership, vision and strategic direction for the department as a whole, with guidance on interpretation on all applicable policies.
  • Drive continuous improvement in customer and employee satisfaction through various initiatives contribute to the growth and sustainability of the business portfolio.
  • Ensure strategic deployment of human and other resources to achieve corporate goals.
  • Maintain good rapport with representatives of customers and regulators and provide leadership in resolution of any issues that can potentially adversely impact the relationships of these parties with the bank.

Qualifications and Requirements:

  • Bachelor’s degree, preferably in business, accounting, or finance is the minimum educational requirement.
  • 15 years post-graduation experience out of which 10 years must have been in the banking industry and at least 2 years must have been on the Assistant General Manger grade.
  • Mandatory working experience in at least 3 major areas of banking operations.
  • 10-15 years of experience in a related senior level role with experience in trade / cash operations and management.
  • Proven experience in creating and implementing processes that result in improved business performance.
  • Effective verbal and written communication and analytical skills
  • Bachelor’s/University degree, Master’s degree preferred.

Deadline: Not Specified

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