Recruitment, apply for Speedaf recruitment 2025 below.
Gatekeepers News reports that Speedaf is a joint-venture company formed from the YIWILL HOLDINGS and ZTO in 2019 and it is currently building an intra-Africa and China-Africa service network to support air, road, and sea transportation to be the leading diversified integrated logistics solution provider between China and Africa.
Customer Service Representative
Specifications:
- Full Time
- Required Qualifications: OND – BA/BSC/HND
- Location: Lagos| Nigeria.
Description:
- Ensuring that customers are satisfied with products or services by handling complaints and inquiries.
- Following up with clients or customers via phone calls or emails to check that they’re satisfied with the services rendered.
- Determining the quickest, most effective way to answer customers’ questions.
- Escalating queries and concerns, when necessary.
- Manage large volume of incoming phone calls.
- Handle customer customers’ complaints, provide appropriate solutions and alternatives within the time limits.
- Must follow up on customers’ issues to ensure a satisfied resolution.
- Follow the team’s communication procedures, guidelines and policies.
- Build sustainable relationships and trust with customers’ accounts through open and interactive communication.
Qualifications and Requirements:
- Must have at least NCE or OND.
- Strong interpersonal and communication skills.
- Ability to multi task, prioritize and manage time effectively.
- Customer orientation and ability to adapt/ respond to different kinds of characters
- Must possess excellent listening skills.
How to Apply for the Customer Service Rep Job at Speedaf Nigeria
Interested and qualified candidates should send their applications to: recruitment@speedaf.com using “Customer Service Representative” as the subject of the mail.
Deadline: December 15, 2025
Disclaimer: Gatekeepers News gets job vacancies from advertising agencies and other sources to inform the public about employment opportunities. Gatekeepers News or any agent does not seek any payment in whatever form for prospective candidates to apply. We, therefore, implore you not to pay for any job vacancies because they are not for sale, and we are not responsible for any loss that may arise as a result of this
