Recruitment, apply for Ridelify recruitment 2021 below.
Gatekeepers News reports that Ridelify ignites opportunity by setting the world in motion. The company take on big problems to help riders, drivers, delivery partners get moving in more than 1,000 cities across Nigeria.
Ridelify is recruiting to fill the position below:
Job Title: Customer Service Specialist
Location: Nationwide
About the Job
The Customer Service / Support Specialists will be responsible for the day-to-day operations in the company
Over the phone Customer Support for both our teaming clients as well as keeping in touch with drivers on our platform.
Accurate and proper reporting to your team leader.
Strategic thinking and effective communication skills are key competencies of this role.
We are looking for Reps who you will assume an ownership mindset or mentality.
Ability to independently make right and rational business decisions.
Job Requirements
Required Skills:
Result-oriented – You are the owner of your scope, understanding your short-term objectives and pushing towards the ultimate goal
High flexibility – When the only constant is change, you’re ready to roll with the punches while remaining customer-centric and driving resolutions
Creative problem-solving – You can leverage multiple resources and customize client solutions to provide the best-in-class support
Strategic thinking – You internalize the common trends of reliability issues and turn them into consolidated feedback to stakeholders
Strong written and verbal communication skills – You are an effective communicator and listener, and you’re comfortable expressing opinions and managing difficult conversations to varied audiences
Excellent interpersonal skills – You establish trust and effective working relationships with internal and external customers
Desire to learn – You’re a highly motivated self-starter with an eagerness to learn and grow, and you are receptive to feedback and or constructive criticism.
Additional Skills / Added Advantage:
Experience in the hailing ride industry
Previous Work Experience in the Customer Service industry
Experience in-person and over-the-phone roles (sales, account management, or support)
Experience working with in a Team
Computer Literacy: Ability to effectively Surf the Internet, Working knowledge of Excel, Microsoft Word, PowerPoint and other relevant applications.
Salary
N100,000 – N175,000 / Month.
Application Deadline
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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