Recruitment: Apply For Rano Air Recruitment 2022

Job Title: Customer Care Service / Human Resource Executive

Locations: Abuja (FCT), Anambra, Delta, Ebonyi, Edo, Ekiti, Enugu, Imo, Kaduna, Kano, Katsina, Lagos, Niger, Ogun, Ondo, and Rivers
Employment Type: Full-time

Description
The team you would join:

• The Customer Service and Human ResourceExecutives will work closely with the Operations and Sales teams and Company staff and potential staff training and orientations, respectively; to serve existing and potential customers by providing product and service information while resolving product issues effectively.

Responsibilities
What you would be expected to do

• Managing large amounts of inbound and outbound calls in a timely manner while following laid down procedures, guidelines, policies, and “scripts”;
• Resolving product or service queries in a timely manner by identifying customer needs, clarifying information, analyzing causes, and expediting resolution;
• Conducting product and service quality surveys with customers and recording feedback from time to time;
• Generating leads for the sales team by screening callers and identifying potential sales opportunities;
• Supporting the collection of payments by regularly contacting dormant and defaulting customers;
• Building repeat sales and retention through strong customer relationships by focusing on the customer wants and needs;
• Working with multiple sales teams and cross-functional teams seamlessly;

Requirements
You might be a strong candidate if you:

• Bachelor’s Degree, OND/NCE, HND in Business-Related courses, Human Resource Management, Humanities, Engineering, Social Sciences, Sales, Marketing or Customer Service Management
• Good communication skills with fluency in both written and spoken English
• Fluency in at least one local dialect (Yoruba, Igbo, or Hausa) is mandatory.
• Strong interpersonal skills.
• Maximum of 5 years experience in a similar role. Experience working in a call center and/or oil and Gas is an added advantage.
• Basic Microsoft- Excel skill
• We are looking for someone who is driven, passionate, and excited about the opportunity to bring honest, affordable, energy, oil, and gas products, and services to homes in Nigeria, Africa, and Asia. If this sounds like you, we would love to hear from you.

Salary
N78,500 – N135,500 Monthly.

What We Offer (in addition to Compensation and Statutory Benefits)

• An opportunity to grow as a professional in a dynamic, fast-growing, high-impact industry;
• The chance to work in an open-minded, collaborative culture surrounded by enthusiastic great achievers who are driven by the positive challenge of continuously innovating and growing a smart, sustainable business with a profound impact on the world;
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through our continuous national and international training.

Application Closing Date
4th August 2022.

How to Apply
Interested and qualified candidates should send their CV to: ranooilconsults@gmail.com using their First Name, Job Position of Interest, Valid Mobile Contact, and Current Resident Location as the subject of the mail.

Note: Each candidate must apply for only one position.