If events in the past two to three weeks have taught Nigerians anything, it’s that taking internal matters before the public court only makes it worse. It never solves a thing and does no good but gives the public, many of whom aren’t better too, a lopsided opinion of the person(s) in the picture.
I read, with shame, the vitriol that was sent the way of the Customer Care boss of the Mushin District of the Eko Electricity Distribution Company, Mrs Khadijah Buhari, on Pulse. The article, which Jude Egbas edited, fell short of the standard and may have damaged the reputation of a woman the writer hardly knows.
The writer, who said he tried to reach the woman in question for her side of the story, also expressed her reason for not picking her call, maybe because she was “busy being bossy” (nice alliteration, by the way), in a very abrupt way to conclude. A Customer Care boss in a company like the Eko DISCO may not have enough time on her hands to pick some calls, no thanks to the volume of such calls she has to decide daily. That’s by the way.
The writer’s friends at EKO DISCO may not truly like their boss and do not enjoy the work environment due to her presence or high-handed approach, but putting her name out only puts the company in disrepute and the woman in the driving seat. If she has the ears of her bosses, one would think the best way to go about complaining is by submitting petitions against her internally and not bringing her name for the public to judge. It never works, and that’s proven.
Mrs Buhari may not change this way, dear EKEDC staff, because it’s a wrong and vague approach to resolving issues of that kind. For you to let her feel your pulse and understand your grievances with her style of leadership, let her bosses know. Putting her name in public only makes you look like a baby rehashing a complaint about his parents to a visiting grandma. You can do better.
Go through the proper means, explore and employ the right channels to express your dissatisfaction with the attitude one of yours, and don’t go about using brickbats in an issue the public hardly has an idea of. As it stands, the focus is on Mrs Buhari, but I dare ask, are you doing your jobs as you should? A boss that doesn’t accept laziness is also dubbed ‘wicked’ in our clan. It’s an everyday occurrence, but if you’ve been diligent and do not like the cold treatment from the said Mrs Buhari, go through the proper means and stop this campaign of calumny.
Nobody will win in the end, especially you. And think the writer can do a lot better too. You don’t rush to press battering an unknown person’s image and wait for her to fix her image back. Experience will tell you the first story flies higher than the next, regardless of the fact the ‘update’ carries. Let’s be more responsible for building a productive society, not one that rushes to press, for the mere allure of hitting ‘publish. Lest I forget, using her last name alone, “Mrs Buhari”, was purely clickbait.
And if Mrs Buhari is reading this, and is genuinely a bone-in-the-throat, madam, change. You’re as effective and productive as your staff. Let them feel like the workplace is their second home. Build a family, and don’t be highhanded in your dealings, so your team won’t complain you’re the reason for our power outage.
Pulse Management should either take that post by Jude Egbas down, tender an unreserved apology to Mrs Buhari and her company, EKEDC. And if none of these are done, Eko Disco can seek legal redress as this is purely a matter of slander. Pulse as a reputable media organisation shouldn’t have allowed one of its own, a supposed trained journalist, to do.
GATEKEEPERS NEWS is not liable for opinions expressed in this article, they’re strictly the writer’s
